BAIPHIL’s 4th General Membership Meeting for FY 2010-2011

Posted in Events


Brian Hachez (Seated, 3rd from Left), Head of the Workflow Excellence Group of BDO and guest speaker during the October GMM, strikes a relaxed pose with BAIPHIL Directors and Officers.

Brian Hachez explains Six Sigma in Banking

Brian Hachez, Head of BDO’s Workflow Excellence Group, represented John Timothy Hickey during the October GMM of BAIPHIL to lecture on the Six Sigma in Banking.

Brian Hachez obtained his Bachelor’s degree in Manufacturing Engineering from Boston University in Boston, Massachussetts in 1992 under a scholarship from the US army.

He then proceeded to rise in rank in the US army starting from 2nd Lieutenant up to the rank of Captain and was a general’s aide-de-camp in Korea before he left military service in 1998.

While in military service, he finished his Masters in Business Management at the Embry-Riddle University in Ramstein, Germany.

Even while in the army, Hachez implemented process improvement and cost reduction initiatives as a Regional Maintenance Manager in Germany that has saved his organization millions of dollars. He also finished in the army’s top 15% and received the Maintenance Excellence Award.

After military service, he joined GE Capital Card Services in Atlanta as a Six Sigma Quality Engineer and was certified as a Blackbelt in 1999. As a Blackbelt, he facilitated 5 projects to completion, accounting for $10 million in cost savings and added revenue benefits and coached 14 projects to completion amounting to $4.8 million in cost savings.

He then proceeded to be a Credit Systems Manager that built and distributed commercial credit acquisitions system for approval and decline of small, medium and large business credit applications in the U.S. He was then sent to Leeds in the United Kingdom as Risk Manager and ran a team that designed and installed credit application and management systems for Thailand, Brazil, Mexico, Canada and Indonesia in their respective card, mortgage, sales finance and cash loan products. His group would also design and install account management rule engines with fraud scoring tools for Poland, Hungary, Mexico & the U.K.

After his stint in the UK, he became the Americas Regional Risk Manager in charge of the installation and maintenance of Risk Systems in North and South America. These systems execute risk strategies for the entire life cycle of all consumer products.

In 2005, he became the Chief Risk Officer of China where he led the Risk team on a joint venture with the Shenzhen Development Bank, launching the first private label card in China. After a year, he proceeded to Thailand as the Executive Risk Director and was responsible for risk technology project management across Asian businesses.

In 2007, he became the Chief Risk Officer of GEMB – Philippines and was responsible for the credit, market and operational risk of a full service thrift bank. His team administered the credit programs of all consumer and commercial products of the bank which included policy development and portfolio management and created the operational risk program from scratch which included assessment, measurement and control. He was responsible for managing the risk on both the bank and credit assets amounting to $ 1.2 billion and $155 million, respectively.

Now at BDO, he heads the Workflow Excellence Group tasked to modernize the largest bank in the Philippines with his 3 point plan which is to: (1) introduce and institutionalize the Lean Six Sigma program across the whole bank to improve current processes, (2) Implement a data warehouse which will consolidate fragmented data sets in the business into one usable source for customer intelligence and business processes management, (3) Introduce decision and workflow automation technology.